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Get in touch

Questions about your readings, your subscription, or a partnership idea? Wooly and the team are here.

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Support & help

Trouble with a reading, your account or your subscription? Tell us what's happening and we'll sort it out.

Email support wooly@magicalchart.com
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Business & collaborations

Press, partnerships, affiliates, influencer collabs or anything brand-related — let's talk.

Email the team business@magicalchart.com
Response time. We're a small team — we usually reply within 1–2 business days. For subscription or billing questions, please email from the address you used at checkout so we can find you faster. 🐑

Frequently asked

How do I cancel or manage my subscription?

You can manage or cancel your subscription anytime from the billing portal linked in your confirmation email. If you can't find it, email wooly@magicalchart.com and we'll help right away.

I didn't get my reading — what now?

Refresh the page and try again. If it still doesn't work, tell us which reading and what device you're on, and we'll look into it.

Do you offer refunds?

If something went wrong, reach out — we'll always try to make it right.

Are Magical Chart readings real?

Our readings are designed for entertainment, reflection and self-discovery. They're a gentle mirror, not professional, legal, medical or financial advice.